Privacy Policy

1. Information We Collect

We may collect personal and business information including but not limited to:

• Name
• Email address
• Phone number
• Company/business details
• Billing details
• Project requirements
• Domain/hosting details
• Uploaded documents/files
• IP address & browser information
• Communication records

We may also collect technical and analytical data automatically through cookies, analytics tools, forms, or third-party integrations.

2. Purpose of Data Collection

Your information may be collected and used for:

• Project communication
• Service delivery
• CRM & client management
• Technical support
• Billing & invoicing
• Hosting/domain management
• Marketing communication
• Security verification
• Legal compliance
• Improving service quality

3. Consent & Digital Approval

By submitting forms, making payments, replying through email/WhatsApp, approving CRM requests, accepting checkbox confirmations, or using our services, you provide consent for the collection, storage, and processing of your information as described in this policy.

Digital approvals, email confirmations, CRM approvals, online forms, and checkbox acceptances shall be considered legally valid consent.

4. Data Sharing & Third-Party Services

Techeor Technology may utilize third-party services including but not limited to:

• Hosting providers
• Payment gateways
• Cloud infrastructure
• Email service providers
• SMS/WhatsApp APIs
• Analytics tools
• CRM platforms
• Marketing tools
• External APIs

We may share necessary information with such third-party providers strictly for operational or service-related purposes.

However, Techeor Technology shall not be held responsible for:

• Third-party breaches
• Account suspension
• API limitations
• Downtime
• Policy changes
• Unauthorized access caused by external providers
• Data loss caused by third-party systems

5. Data Security

We implement commercially reasonable administrative, technical, and security measures to protect your information.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, Techeor Technology does not guarantee absolute security of any information transmitted or stored digitally.

6. Client Responsibility

Clients are solely responsible for:

• Maintaining confidentiality of passwords & credentials
• Securing hosting/server access
• Protecting API keys & login details
• Managing third-party account permissions
• Compliance of uploaded content & business operations

Any misuse, leakage, unauthorized access, or compromise caused due to client negligence shall remain the client’s sole responsibility.

7. Cookies & Tracking Technologies

Our website may use cookies, tracking pixels, analytics scripts, and related technologies to improve user experience, website performance, and marketing analysis.

Users may disable cookies through browser settings, though certain features may not function properly thereafter.

8. Marketing Communication

By submitting your contact information, you agree that Techeor Technology may contact you regarding services, updates, offers, invoices, support, or promotional communication through:

• Email
• Phone calls
• SMS
• WhatsApp
• CRM notifications

You may opt out of marketing communication at any time by contacting us.

9. Retention of Information

We may retain your information for as long as required for:

• Project completion
• Business records
• Legal obligations
• Taxation & accounting
• Security & fraud prevention
• Operational requirements

Even after project completion or account closure, certain records may be retained where legally or operationally necessary.

10. Intellectual Property & Client Content

The client confirms that all content, media, logos, documents, trademarks, data, products, and materials shared with Techeor Technology are legally owned or authorized for use.

Any dispute arising from client-provided content shall remain solely the responsibility of the client.

11. No Guarantee Clause

Techeor Technology does not guarantee:

• Uninterrupted website/service availability
• Error-free functionality
• Business growth
• Search engine rankings
• Lead generation
• Revenue increase
• Approval from third-party platforms
• Compatibility with future updates or policy changes

12. Limitation of Liability

Under no circumstances shall Techeor Technology be held liable for:

• Business losses
• Revenue loss
• Profit loss
• Data loss
• Cybersecurity incidents
• Operational interruption
• Third-party failures
• Account suspensions
• Indirect or consequential damages

The client acknowledges that all digital services involve technical limitations and third-party dependencies beyond reasonable control.

13. Suspension & Refusal Rights

Techeor Technology reserves the right to suspend, restrict, or terminate services in cases involving:

• Fraudulent activity
• Abusive behavior
• Legal risk
• Non-payment
• Policy violations
• Security threats
• Non-cooperation

14. External Links

Our website or services may contain links to external websites or third-party services. We are not responsible for the privacy practices, policies, or content of such external platforms.

15. Changes to Privacy Policy

Techeor Technology reserves the right to update, modify, or revise this Privacy Policy at any time without prior notice.

Continued usage of our website or services after changes shall constitute acceptance of the updated policy.

16. Governing Law & Jurisdiction

All disputes related to privacy, data handling, website usage, or services shall be governed by the laws of India and subject exclusively to the jurisdiction of Delhi, India.

17. Contact Information

For any privacy-related queries, concerns, or requests, you may contact:

Techeor Technology
Email: info@techeor.in
Website: https://www.techeor.in